Get these add-ons to quickly demonstrate more return from your M365 investment and increase operational efficiencies.
There is no doubt that Microsoft’s robust set of tools included in the varying subscription levels of Microsoft 365 (M365) bring immediate return to customers that make the investment. M365 brings people and information together with a powerful, secure productivity suite that helps run and grow your modern business, and by providing an integrated solution that combines the productivity of Office applications with advanced security and device management capabilities. However, Microsoft has included many add-ons to the suite that go beyond the standard SMB and Enterprise core licensing subscriptions, and may just be a game-changer in your organization. In this eBook, we’ll examine a few of the add-ons that go beyond the standard licensing and improve your company’s workflows, security and productivity.
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02
SECURITY
Microsoft Defender
01
Microsoft Teams Calling
VOICE
03
DEVICE MANAGEMENT
Microsoft InTune
Expand Your M365 Investment with OneNeck
05
Introduction
04
Microsoft Power Platform
AUTOMATION
Surveyed companies gained up to 163% ROI OVER THREE YEARS by improving employee productivity and reducing IT costs with M365 for business.
-Total Economic Impact™ of Microsoft 365 for business, Forrester, 2020
VOICE: Microsoft Teams Calling
Microsoft Teams with Calling Plan is designed for small and medium-sized businesses and enterprise customers using M365 that are seeking a modern phone system. Teams with Calling Plan can be added onto M365 subscriptions that include Teams.
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Hybrid workspaces split between office, home and remote.
In addition to easier remote collaboration, it simplifies life for IT too. In the past, PBX were typically on-premises, requiring significant hardware investments, where cloud-based PBX provides great controls for IT to increase agility and consolidate management compared to traditional phone hardware. So, what does the Microsoft Teams Calling Plan include?
Who's it for?
Remote and hybrid work has made it challenging to maintain personal connections and enable real-time problem-solving that often happens in face-to-face, making calling an important way to connect with colleagues and customers. But we need communications that meets today’s needs, and here’s how Microsoft Teams does just that:
Users should be able to place and receive calls from any workplace, on any device, including mobile, via the Microsoft Teams app.
Solutions need to enable modern capabilities and devices, while providing traditional features.
Modern calling solutions and easy-must be cost-effective to-manage.
Evolving calling scenarios
Pressure on IT budget and resources
650+ MILLION TEAMS CALLS in one month. On average, calls are 1/4 THE LENGTH of a typical meeting.
-Blissfully 2020 Annual SaaS Trends Report
Cloud-based phone system with advanced features including call transfer, multilevel auto attendants, and call queues. A domestic calling plan with 3,000 minutes per user, per month within the US and Canada. Call from anywhere, on any device through the Microsoft Teams app on desktop, mobile, web and desk phones. Around-the-clock customer support seven days a week, backed by Microsoft.
48% OF LOCAL OFFICIALS expect projects in the next TWELVE MONTHS will be focused on enabling work-from-home and flexible schedules.
-“2020 City COVID Survey: Local Government’s Next Normal,” The Atlas, July 2020
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Companies of all sizes are increasingly concerned about security. It’s no surprise: the past year has seen a dramatic rise in remote work, which gives attackers more opportunities to damage data, networks and identities. When you choose Azure Security Solutions, you can start protecting your cloud and hybrid environments immediately, while setting the foundation for a solution that can be easily expanded.
SECURITY: Microsoft Defender
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Microsoft Defender is for any organization seeking to understand their current security posture and get recommendations to improve it. Microsoft Defender can be added onto any M365 subscriptions for an added layer of visibility and protection.
What does Microsoft Defender include?
Simplify security management
Azure Security Solutions make it simpler to manage security across your organization. You’ll get a single portal, where you can centralize security policies and easily extend security to connected cloud resources. And advanced AI and automation are built in, so you can more quickly identify threats.
Get protection across your business
With Azure Security Solutions, you can help safeguard all resources, whether they’re servers, storage, databases, networks, applications, or firewalls. These solutions are all backed by Microsoft threat intelligence, so they work together seamlessly. And because they’re Azure-native and highly scalable, you can easily extend services as you need them.
Improve security and compliance
Azure Security Solutions offer robust protection that helps secure your cloud and on-premises resources against malware, viruses, and DDoS attacks. You’ll get the ability to continually assess how secure and compliant your business is—along with the ability to easily make adjustments and fix issues.
A single portal to view and manage security and compliance A generated Secure Score to understand the security and health of your systems Detailed recommendations on how to improve your security
Centrally managing cloud platform security operations REDUCED CLOUD BREACH RISK BY UP TO 25% and DECREASED TIME TO MITIGATE THREATS BY 50%.
DEVICE MANAGEMENT: Microsoft InTune
With more devices than ever—smartphones, tablets, laptops and PCs—people have an increasing number of options for getting and staying connected. Employees expect the freedom to access their work email and documents from anywhere on any device—and they expect seamless, modern experiences. When you choose Microsoft InTune, you get a modern approach to mobile productivity. Microsoft Intune gives you a diverse set of tools for managing your complex mobile environment. Intune’s innovative combination of mobile application management and device management options gives you flexibility in how you manage and secure mobile productivity. So, what’s included with Microsoft InTune?
Microsoft InTune is for varying organizations, from a simple-to-use management experience for small businesses, to more advanced functionality for enterprise customers. Most licenses that include Microsoft Intune also grant the rights to Microsoft Endpoint Configuration Manager, as long as the subscription remains active.
Balance productivity and security based on context
Conditional access combines the power of Intune and Azure Active Directory Premium, allowing you to define policies that provide contextual controls at the user, location, device, and app levels. Natural prompts ensure that only the right users on compliant devices can access sensitive data.
FastTrack and world-class support to ensure you're set up for success
FastTrack provides you access to a team of engineers dedicated to helping you plan and execute your Intune deployment. And our 24/7 support keeps you running strong day to day. Both are included with your Intune subscription.
Intuitive, frictionless, and secure mobile productivity on employee-managed devices
Intune allows you to provide your people with the gold standard productivity your end-users expect, on any device. Our unique ability to manage Office apps gives you control without the need for traditional containerization or clunky work around apps.
Provide users secure access to the best mobile productivity experience
With Intune, manageability and data protection are built directly into the Office mobile apps your employees are most familiar with. Your data stays protected, and employees stay productive.
Windows Management choice
With the different options in Windows 10, plus Configuration Manager and Intune, you have the flexibility to stage implementation of modern management scenarios while targeting different devices the way that best suits your business needs.
An essential part of Microsoft Enterprise Mobility + Security
Intune provides device and application management, and works seamlessly to deliver cross-EMS capabilities such as conditional access with Azure Active Directory Premium.
A powerful new admin experience
The new Intune admin experience on Azure is optimized for cross-EMS workflows, allowing for seamless set up and management of policies between Intune and Azure Active Directory.
AUTOMATION: Microsoft Power Platform
Modern businesses run on data. Users interact with data daily from entering their time for payroll, seeking guidance on existing processes, and analyzing data to make decisions. In our technology driven world, users can be empowered to gain insights from and interact with data all while automating those menial responsibilities that seem to be more burden than job task. Microsoft Power Platform enables your business to craft solutions while empowering you to unite customized technology to help everyone, from the CEO to the front-line workers, drive the business with data.
What is Microsoft Power Platform? It is comprised of four key products: Power Apps, Power Automate, Power BI and Power Virtual Agents.
Microsoft Power Platform is for any business seeking to rapidly build business apps, enable a data-driven culture with business insights and automate business processes with cloud-first solutions.
Connectors
Connectors enable you to connect apps, data, and devices in the cloud. Consider connectors the bridge across which information and commands travel. There are more than 275 connectors for Microsoft Power Platform, enabling all of your data and actions to connect cohesively. Examples of popular connectors include Salesforce, Office 365, Twitter, Dropbox, Google services, and more.
Microsoft Dataverse
Microsoft Dataverse is a scalable data service and app platform which lets users securely store and manage data from multiple sources and integrate that data in business applications using a common data model to ensure ease and consistency to users. Microsoft Dataverse is the common currency that enables the components of Microsoft Power Platform to work together. It’s the foundation that enables the consolidation, display, and manipulation of data.
AI Builder
AI Builder lets users and developers add AI capabilities to the workflows and Power Apps they create and use. AI Builder is a turnkey solution that allows you to easily add intelligence to your workflows and apps and predict outcomes to help improve business performance without writing code.
Power BI (Business Intelligence) is a business analytics service that delivers insights for analyzing data. It can share those insights through data visualizations which make up reports and dashboards to enable fast, informed decisions. Power BI scales across an organization, and it has built-in governance and security allowing businesses to focus on using data more than managing it. You can consider Power BI as the analysis and insights leg of Microsoft Power Platform. It takes business data and allows you to display it in ways that makes the most sense to users. A Power BI dashboard could potentially replace a standing meeting to report out on company metrics such as sales data, progress against goals, or employee performance.
Power Automate lets users create automated workflows between applications and services. It helps automate repetitive business processes such as communication, data collections, and decision approvals. Don’t waste important productive hours on drafting the same email for a weekly update or walking approvals through. Not only for the individual user, Power Automate allows for the creation of enterprise-grade process automation. Power Automate’s simple interface allows every level of user to automate work tasks - from beginners to seasoned developers.
Power Apps provides a rapid low code development environment for building custom apps for business needs. It has services, connectors, and a scalable data service and app platform (Microsoft Dataverse) to allow simple integration and interaction with existing data. Power Apps enables the creation of web and mobile applications that run on all devices. People use apps for every area of their lives, and business should be no exception. Most out of the box solutions do not meet exact business needs or integrate well with other business programs. Power Apps eases users into app development with a simple interface so that every business user or pro developer can build custom apps.
Power Apps
Power Automate
Power BI
Among the programs listed above, there are cross cutting features which enable Microsoft Power Platform to be leveraged to its full potential. Some of these are:
Power Virtual Agents
Power Virtual Agents enables anyone to create powerful chatbots using a guided, no-code graphical interface, without the need for data scientists or developers. It minimizes the IT effort required to deploy and maintain a custom solution by empowering subject matter experts to build and maintain their own conversational solutions. Power Virtual Agents is part of Microsoft Power Platform, therefore integration into existing systems is streamlined with out-of-the-box integration with Power Automate and its ecosystems of hundreds of connectors. Users can enable chatbots to perform an action by simply calling a Power Automate flow. Flows help users automate activities or call back end systems. Users can utilize existing flows that have been created in their Power Apps environment or they can create a flow within Power Virtual Agents authoring canvas.
3.2 HOURS PER WEEK Average improvement in line-of-business employee productivity with Microsoft Power Apps.
- Total Economic Impact™ of Power Apps, Forrester, 2020
These are just a few of the many add-on solutions that Microsoft offers to get more from your Microsoft 365 investment. If you’re still just using the core Microsoft licenses, it’s time to consider including a few of these add-ons to improve your organization’s workflow, security and productivity. If you want to explore how these transformative solutions might fit with you business, OneNeck’s Microsoft experts are ready to help you optimize your Microsoft licensing and make the right investments in these value-add services.
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